Shanghai Metro City: The Ultimate Guide to Xujiahui’s Iconic Shopping & Entertainment Destination (2025)

(Jump to Section: Location & Transport | Shopping | Dining | Entertainment | Facilities & Services | Hours & Contact | FAQs)

Target Keywords: Shanghai Metro City, Shanghai Metro City Shopping, Shanghai Metro City Restaurants, Shanghai Metro City Food, Shanghai Metro City Brands, Shanghai Metro City Cinema, Shanghai Metro City Hours, Shanghai Metro City Address, Xujiahui Shopping Mall, Shanghai Shopping Mall.

Meta Description: Your complete 2025guide to Shanghai Metro City! Explore shops (Apple, Sony, MUJI), global cuisine, the iconic globe screen, cinema, transport (Metro Lines 1,9,11), parking, hours, tips & more. Plan your Xujiahui visit now!

Introduction: The Beating Heart of Xujiahui
Dominating the skyline of Shanghai’s vibrant Xujiahui district, Shanghai Metro City isn’t just a shopping mall; it’s a landmark, a cultural icon, and a dynamic hub pulsating with energy. Instantly recognizable by its awe-inspiring massive spherical LED screen – affectionately dubbed “The Crystal Globe” or “The Bubble” – Metro City stands as a cornerstone of modern Shanghai retail, dining, and entertainment. Since its opening, it has evolved into a must-visit destination for locals seeking the latest trends, tourists exploring Shanghai’s urban landscape, foodies craving global flavors, and families enjoying a day out. This comprehensive guide delves deep into everything Shanghai Metro City offers, providing the essential information and insider knowledge to maximize your visit and understand why it consistently ranks among Shanghai’s premier shopping experiences. Whether you’re hunting for tech gadgets, savoring gourmet delights, catching the latest blockbuster, or simply soaking in the futuristic atmosphere, Metro City delivers an unforgettable, multifaceted experience right in the heart of the city.

1. Location & Getting There: Your Gateway to Metro City (#location)
Shanghai Metro City enjoys one of the most enviable locations in Shanghai, placing you at the epicenter of convenience.

*Precise Address:
*Chinese: 上海市徐汇区肇嘉浜路1111号 (Shànghǎi Shì Xúhuì Qū Zhàojiābāng Lù 1111 Hào)
*English: 1111 Zhaojiabang Road, Xuhui District, Shanghai 200030, China.
*Prime Positioning:
*Situated directly above the colossal Xujiahui Metro Station interchange, the nexus of Metro Line 1, Line 9, and Line 11.
*Forms the core of the Xujiahui commercial quadrant, flanked by giants like Grand Gateway Shanghai (港汇恒隆广场) and Pacific Digital Plaza (太平洋数码广场), and within walking distance of historic sites like Xujiahui Cathedral (徐家汇天主堂).
*Effortless Access:
*By Metro (Highly Recommended):
*Lines: 1, 9, 11.
*Station: Xujiahui (徐家汇站).
*Exits: Aim for Exit 10, Exit 11, or Exit 12. These exits deposit you directly into the lower levels (B1 or B2) of Metro City. Signage is abundant – just follow the crowds towards the unmistakable buzz. Using the metro avoids traffic and parking hassles.
*By Bus: Numerous bus lines serve the sprawling Xujiahui Bus Hub surrounding the area. Key routes include 42, 43, 44, 50, 72, 122, 167, 303, 320, 342, 548, 712, 770, 824, 830, 927, 957, and many night lines. Check real-time apps like Baidu Maps or Shanghai Public Transport App for the best current route from your location.
*By Taxi/Ride-Hailing (Didi): Simply tell the driver “去美罗城” (Qù Měiluō Chéng) or show them the address. Expect potential traffic delays during peak hours (weekday evenings, weekends). Designated drop-off points are usually near the Zhaojiabang Road or Tianyaoqiao Road entrances.
*By Car:
*Parking: Metro City boasts a large underground parking garage. Entrances are typically off Tianyaoqiao Road or Zhaojiabang Road (look for clear signage).
*Parking Fees (Subject to Change – Verify at Garage): Approx. ¥15-¥20 per hour for the first few hours. Rates may decrease for longer stays or increase during peak periods. Crucially: Many retailers and restaurants within Metro City offer parking validation discounts (usually 1-3 hours free depending on purchase amount/store policy). ALWAYS get your parking ticket stamped/validated before returning to your car! Payment is usually automated via machines accepting cash, cards, and mobile payments (Alipay/WeChat Pay) before exiting.
*Tip: The garage can be busy, especially weekends/holidays. Have patience locating a space. Consider nearby alternatives like Grand Gateway or One ITC if the Metro City garage is full, though validation may not apply.

2. Architectural Icon & Ambiance: Beyond the Bubble
Metro City’s design is integral to its identity and appeal.

*The Crystal Globe: This isn’t just signage; it’s an architectural marvel and a Shanghai landmark. The massive spherical LED screen constantly displays vibrant animations, advertisements, artistic visuals, and seasonal greetings. At night, it transforms into a mesmerizing beacon visible across Xujiahui. It frequently hosts special light shows or becomes part of interactive campaigns. Tip: View it from the pedestrian overpasses linking the Xujiahui malls for the best photos.
*Modern & Dynamic Interior: Inside, expect bright, open spaces with high ceilings, modern fixtures, and a generally clean aesthetic. The layout is relatively straightforward, typically organized by category across different floors (detailed below). Unlike some ultra-luxe malls, Metro City strikes a balance between contemporary style and approachability, fostering a lively, energetic atmosphere.
*Themed Zones & Evolution: Over the years, Metro City management has actively curated distinct thematic sections within the mall to enhance the tenant mix and shopper experience:
*The Beauty Loft: Often features prominent beauty and cosmetics brands.
*Forest of Gourmet (B1): Historically focused on diverse, often Asian, fast-casual dining options and lifestyle stores. Layouts evolve, but the B1 food focus remains strong.
*Other Micro-Zones: Expect areas dedicated to specific concepts like tech, trendy fashion boutiques, or lifestyle goods. These zones are fluid and adapt to market trends.

3. Shopping Paradise: From Tech Giants to Trendy Boutiques (#shopping)
Shanghai Metro City offers a diverse retail landscape catering to various tastes and budgets, anchored by several major flagship stores.

*Technology & Electronics Powerhouses:
*Apple Store: Undoubtedly one of the mall’s biggest draws. This spacious, multi-level flagship is a mecca for Apple enthusiasts. Offers the full product lineup, Genius Bar support, workshops, and often exclusive launch events. Expect crowds, especially on weekends and new product release days.
*Sony Store: A major showcase for Sony’s latest electronics, cameras, audio equipment, gaming (PlayStation), and more. Features interactive displays and knowledgeable staff.
*Microsoft Store: Focuses on Surface devices, Xbox, software, and accessories. Offers demos and support.
*DJI Flagship Store: The world leader in consumer drones and camera stabilization tech has a prominent presence here. See and try the latest aerial and handheld imaging technology.
*Fashion & Apparel:
*International Chains: Zara, H&M, UNIQLO, GU, MUJI (Muji) – Offering affordable, trendy basics and lifestyle goods. MUJI is particularly popular for its minimalist Japanese design across apparel, homeware, and food.
*Sportswear: Nike, Adidas, Li-Ning, FILA, Under Armour.
*Contemporary & Youth Brands: Brands like i.t (and its curated labels: b+ab, izzue, etc.), Champion, Chocoolate, Mo&Co., Peacebird, Urban Revivo (UR) cater to fashion-forward shoppers.
*Accessories & Jewelry: Sunglass Hut, Swarovski, Pandora, local jewelry brands, and numerous smaller accessory boutiques.
*Beauty & Cosmetics:
*Sephora: A major anchor store offering a vast array of international prestige and niche beauty brands across makeup, skincare, fragrance, and haircare.
*Specialty Boutiques: Standalone stores or counters for brands like L’Occitane, Innisfree, Etude House, Shiseido, and various fragrance houses. The Beauty Loft zone often concentrates higher-end or niche players.
*Lifestyle, Books & Home:
*Popular Bookmall (大众书局): A well-stocked Chinese bookstore chain offering books, magazines, stationery, gifts, and often a café area.
*Specialty Stores: Look for shops focusing on home decor, unique gifts, toys (like LEGO or Pop Mart), stationery (Muji overlaps here too), health supplements, and more.
*Shopping Strategy:
*Browse First: Given the density, walk a circuit on each floor before committing.
*Watch for Promotions: Sales and promotions are common, especially around Chinese holidays (Spring Festival, National Day Golden Week, Singles Day – 11.11) and major Western holidays.
*Tax Refund: Eligible tourists can claim VAT refunds (approx. 8-12%) on purchases above a minimum amount (¥500 at a single store, usually) at designated refund points (like the airport). Ask for the tax-free form at checkout if relevant.

4. Global Culinary Journey: A Food Lover’s Mecca (#dining)
Metro City is renowned across Shanghai for its incredibly diverse and high-quality dining options, spanning all floors but heavily concentrated in the basement levels. It’s a destination for food as much as shopping.

*B1 & B2: The Foodie Epicenter (Often branded as “Forest of Gourmet” or similar):
*Asian Delights: Authentic Japanese ramen (Ippudo, various others), sushi/sashimi, udon, donburi bowls. Korean BBQ, bibimbap, fried chicken. Thai curries and noodles. Taiwanese street food classics (bubble tea shops galore – HEYTEA, Nayuki, Lelecha are popular chains here), beef noodles, oyster omelets. Hong Kong-style cafes (Cha Chaan Teng). Diverse Chinese regional cuisines (Sichuan spicy hot pot, Cantonese dim sum, Shanghainese noodles/soup dumplings, Xi’an specialties).
*International Flavors: Italian pasta/pizza, American burgers/diners, Mexican tacos/burritos, Southeast Asian (Vietnamese Pho, Singaporean/Malaysian Laksa).
*Fast Casual & Cafes: Numerous options for quick, tasty bites, salads, sandwiches. Major international coffee chains (Starbucks, % Arabica) alongside local favorites.
*Sweets & Treats: Artisanal bakeries (Butterful & Creamorous, various others), premium ice cream/Gelato (Venchi, Luneurs), macarons, specialty dessert cafes (pancakes, shaved ice, Hong Kong egg waffles), dedicated bubble tea stores everywhere.
*Upper Floors (L4/L5/L6): Sit-Down Restaurants:
*Diverse Cuisine: More spacious restaurants offering Japanese teppanyaki/izakaya, Korean hotpot/BBQ buffets, premium Chinese (Cantonese, Hunan, Jiangsu), Western fine dining (steakhouses, Italian trattorias), themed restaurants.
*Popular Chains: Look for established names like South Memory (湘菜), Tsui Wah (翠华 – HK Cafe), Element Fresh (fusion), Haidilao (hot pot – though often huge queues), Din Tai Fung (鼎泰丰 – famed soup dumplings, usually located elsewhere in Xujiahui complex but sometimes represented).
*Ambiance: Offers a more relaxed dining atmosphere compared to the bustling basement food courts. Ideal for family meals, business lunches, or date nights.
*Dining Tips:
*Peak Times = Queues: Be prepared for significant wait times at popular restaurants, especially weekday evenings and all day weekends. Many offer digital queue systems via WeChat or physical ticket machines – get a number early!
*Explore B1/B2 First: For speed, variety, and often lower prices, the basement levels are unbeatable. Circulate to see all options – the choices are vast.
*Mobile Ordering: Increasingly common, especially in fast-casual spots. Scan QR codes on tables or counters.
*Payment: Universal acceptance of Alipay and WeChat Pay. Most places take cards, cash is less common but usually still accepted.
*Dietary Needs: While vegetarian options are widespread, strict vegan or gluten-free choices might require more careful searching. Larger chains or international brands often have clearer labeling/menus.

5. Entertainment & Leisure: Beyond Retail Therapy (#entertainment)
While shopping and eating are primary draws, Metro City offers solid entertainment options.

*UME International Cineplex (Upper Floors – L5/L6):
*A major cinema chain in China offering a comfortable movie-going experience.
*Screens the latest Hollywood blockbusters (often dubbed or subtitled), popular Chinese films, and international art house selections.
*Features several screening formats, often including IMAX or other premium large format (PLF) auditoriums for enhanced visuals and sound.
*Booking: Easily book tickets via apps like Taopiaopiao or Maoyan, WeChat mini-programs, or purchase directly at the box office (though popular shows sell out).
*The Crystal Globe Screen:
*Beyond being an architectural icon, the globe frequently features special programming beyond regular ads – artistic collaborations, music visualizers, interactive campaigns, or synchronized shows during major holidays (New Year, Chinese New Year).
*Check Metro City’s official channels or simply look up during your visit!
*Events & Pop-Ups:
*Metro City’s central atrium spaces and walkways are frequently utilized for:
*Promotional Events: Brand launches, celebrity appearances, product demonstrations.
*Seasonal Festivals: Elaborate decorations and themed activities for Christmas, Chinese New Year, Mid-Autumn Festival, etc.
*Pop-Up Markets: Temporary stalls featuring niche designers, artisanal goods, themed merchandise (anime, games), or food specialties.
*Art Exhibitions: Occasionally hosts small-scale art installations or displays.
*Staying Informed: Follow Shanghai Metro City’s official WeChat account (search “上海美罗城”) or check their website for the latest event schedules and promotions. Noticeboards within the mall also advertise current happenings.

6. Facilities & Services: Enhancing Your Visit (#facilities)
Metro City provides essential amenities to ensure a comfortable visit:

*Information & Customer Service Desk: Located prominently, usually on the ground floor (L1) near a main entrance. Staff can assist with directions, mall maps, lost & found, and general inquiries. Multilingual assistance may be limited; have your destination written down if possible.
*Restrooms: Available on every floor. Generally clean and well-maintained. Expect queues during peak times, especially in women’s restrooms.
*Parent & Baby Care Rooms: Equipped with changing tables, private nursing areas, and sometimes hot water dispensers. Locations are usually signposted or can be confirmed at the information desk.
*Accessibility: The mall is designed to be accessible with elevators connecting all floors and ramps where necessary. Metro access via Exit 10/11/12 involves elevators or escalators directly into the mall basement.
*Free Wi-Fi: Generally available throughout the mall. Look for network names like “MetroCity-Free-WiFi” or similar. Connection usually requires a Chinese mobile number for SMS verification. International travelers may find this challenging; having a local SIM or international roaming data plan for maps/translations is advisable.
*ATMs & Currency Exchange: ATMs are available (often near bank branches within or adjacent like ICBC, Bank of China). Dedicated currency exchange counters are less common inside Metro City; use reputable banks or official exchange points at the airport/hotels.
*Rest Areas: Scattered seating areas throughout the mall, though they can fill up quickly. Cafes naturally offer seating with purchase.

7. Essential Practical Information (#info)

*Opening Hours:
*Mall General Hours: Typically 10:00 AM – 10:00 PM, seven days a week.
*Individual Store & Restaurant Hours: Vary significantly. Many restaurants, especially on upper floors, may open later (e.g., 11:00 AM) and close later (e.g., 10:30 PM or even midnight for some). Popular basement food spots often open earlier and close later than standard mall hours. Cinema hours extend well past mall closing.
*Parking Garage: Usually operates 24/7, but entry/exit might be restricted during non-mall hours. Access to the mall itself from the garage will align with mall hours.
*Important Note: Hours may be adjusted during public holidays (extended) or for special events. Always double-check specific store/restaurant hours if crucial to your visit, especially outside the 10 AM – 10 PM window.
*Contact Information:
*Official Website: Search for “上海美罗城官方网站” (Shanghai Metro City Official Website). URL structures may change, but searching this term should yield the correct result.
*Customer Service Hotline: +86 21 6426 8888 (Confirm availability of English speakers). Best for general mall inquiries.
*Official WeChat Account: Critically important in China. Search “上海美罗城” (Shanghai Metro City) within the WeChat app. This provides the most up-to-date information on events, promotions, store openings/closures, and sometimes digital coupons or parking validation offers.
*Weibo (Sina Microblog): May also have an official presence (@上海美罗城 or similar).

8. Pro Tips for the Best Shanghai Metro City Experience

1.Avoid Peak Crowds: Weekends and public holidays see massive crowds. For a more relaxed shopping/dining experience, aim for weekday mornings or early afternoons.
2.Master the Metro: It’s the easiest way in and out. Download the MetroMan Shanghai app or use Baidu Maps/Apple Maps/Google Maps (VPN needed in China for Google) for real-time navigation and exit guidance. Remember exits 10, 11, 12.
3.Hydrate & Snack Smart: While surrounded by food, carry a water bottle. Basement levels offer countless quick, affordable snack options if you need an energy boost.
4.Wear Comfortable Shoes: You’ll do a lot of walking. Xujiahui is huge, and Metro City itself has multiple large floors.
5.Phone Essentials:
*Fully Charged: Bring a power bank. Photo ops abound!
*Mobile Payment: Ensure Alipay or WeChat Pay is set up and funded. It’s universally preferred and far more convenient than cash/cards.
*Translation App: If your Chinese is limited, apps like Google Translate (download offline Chinese pack) or Pleco are invaluable, especially for menus.
6.Plan Key Stops: Identify must-visit stores (Apple, specific restaurants) and locate them via mall directory screens or apps beforehand to optimize your route.
7.Embrace the Globe: Take time to appreciate the iconic sphere, especially as dusk falls and it lights up. View it from different angles.
8.Explore Xujiahui: Don’t confine yourself! Metro City is part of a vast interconnected complex. Walkways link to Grand Gateway Shanghai, Oriental Department Store, and more. Explore the surrounding plazas and parks.

9. Frequently Asked Questions (FAQs) (#faqs)

*Q: What is Shanghai Metro City famous for?
*A: Its iconic spherical LED screen (“The Crystal Globe”), housing a major Apple Store flagship, offering an incredibly diverse range of restaurants and food options, and being a central tech hub (Sony, Microsoft, DJI stores). It’s a landmark of Xujiahui.
*Q: How do I get to Shanghai Metro City by metro?
*A: Take Metro Line 1, 9, or 11 to Xujiahui Station (徐家汇站). Use Exit 10, 11, or 12 to enter the mall directly at the basement levels (B1/B2).
*Q: What are the Shanghai Metro City opening hours?
*A: General mall hours are 10:00 AM – 10:00 PM daily. Individual store and restaurant hours vary (some open later/close earlier). The cinema operates later. Always check specific venue times.
*Q: Is there parking at Shanghai Metro City? How much does it cost?
*A: Yes, there is a large underground parking garage. Current rates (approx.) are ¥15-¥20 per hour. Crucially: Many stores and restaurants offer parking validation discounts (often 1-3 hours free with purchase). Get your ticket validated before paying!
*Q: What are some popular restaurants in Shanghai Metro City?
*A: The choices are immense! Popular spots often include: Ippudo (Ramen), various Japanese/Korean eateries in B1, HEYTEA / Nayuki (Bubble Tea), Butterful & Creamorous (Pastries), Din Tai Fung (usually nearby in Xujiahui), plus numerous popular Chinese chains and international options across all floors. Browse B1/B2 for the widest variety.
*Q: Is Shanghai Metro City foreigner/tourist friendly?
*A: Generally, yes. Signage often includes English, major international brands are present, and mobile translation apps help bridge language gaps. Staff at global chains often speak basic English. Mobile payments (Alipay Tour Pass/WeChat Pay linked to intl card) are essential.
*Q: What floor is the Apple Store on?
*A: The Apple Store is prominently located on Level 1 (L1), directly accessible from the main mall entrances and highly visible.
*Q: Is there a cinema in Shanghai Metro City?
*A: Yes, the UME International Cineplex is located on the upper floors (typically L5/L6). It shows the latest international and Chinese films, often in premium formats like IMAX.
*Q: Does Shanghai Metro City have free Wi-Fi?
*A: Yes, free Wi-Fi is generally available, but connecting usually requires a Chinese mobile phone number for SMS verification. International visitors may need to rely on mobile data.
*Q: Is Shanghai Metro City good for families/kids?
*A: Yes. It has parent/baby rooms, wide aisles (usually), family-friendly restaurants (including fast-food options), toy stores (LEGO, Pop Mart), the cinema, and the visually engaging globe screen. Crowds can be intense.
*Q: Can I get a tax refund (VAT refund) on purchases?
*A: Yes, eligible tourists (non-residents staying less than 183 days) can get VAT refunds (approx. 8-12%) on purchases above ¥500 in a single store at one time. Ask the store for the necessary tax-free shopping form at checkout and process it at designated refund points before leaving China (usually airport).
*Q: What’s the best time to visit Shanghai Metro City?
*A: Weekday mornings or early afternoons offer the least crowds. Evenings and weekends are vibrant but extremely busy. Avoid major public holidays if you dislike crowds.
*Q: Are there luggage storage facilities?
*A: Dedicated luggage lockers inside Metro City are not common. Large department stores nearby (like Grand Gateway’s B3) or major metro stations sometimes offer paid storage services. Check nearby hotels if you’re staying in one.
*Q: How do I find out about current events or promotions?
*A: Follow the official Shanghai Metro City WeChat account (search “上海美罗城”). This is the primary source for real-time updates in China. Check noticeboards near major entrances or the info desk within the mall.
*Q: What other malls are near Shanghai Metro City?
*A: It’s part of the massive Xujiahui retail complex. Directly adjacent or connected by walkways/bridges are Grand Gateway Shanghai (港汇恒隆广场 – luxury brands), Oriental Department Store (东方商厦), and Hui Zhong Hui (汇智商业中心 – tech focus). One ITC (徐家汇ITC) is a newer, ultra-luxury development nearby.

Conclusion: Experience the Pulse of Modern Shanghai
Shanghai Metro City is more than just a collection of stores and eateries; it’s a microcosm of contemporary Shanghai life. It seamlessly blends iconic architecture, cutting-edge technology, global culinary adventures, accessible entertainment, and the relentless energy of one of the world’s most dynamic cities. Whether you’re a resident rediscovering its offerings or a visitor experiencing it for the first time, Metro City promises a stimulating and satisfying experience. From gazing up at the mesmerizing Crystal Globe to exploring the depths of its culinary wonderland or snagging the latest tech gadget, it delivers on its promise as a premier destination. Use this guide to navigate its offerings efficiently, embrace the vibrant atmosphere, and discover why Shanghai Metro City remains an enduring and essential landmark in the heart of Xujiahui. Plan your visit, dive into the buzz, and enjoy the quintessential Shanghai shopping, dining, and entertainment experience!